Refund Policy

Introduction

Rotary Club Estoi Palace International (RCEPI) is a charitable organisation which works hard to provide support for vulnerable members of our community both locally and worldwide. All our income transactions (except club subscriptions from our members) whether by direct donation, by way of payment for participation in events or our provision of services are considered to be charitable donations. As such we are not normally able to refund monies paid to us except as specified below.

Donations Policy

All donations made via our website, by cash or by transfer to our bank account are irrevocable charitable gifts and cannot be refunded.
If you notice any incorrect or unauthorised transaction please contact us and/or your credit or debit card provider as soon as possible. If you do not tell us on becoming aware of an incorrect or unauthorised transaction we may not be able to help.

Event Fee Policy

Event registration fees are normally non-refundable. Please note, if you have made an error on your event application form, or feel you have been charged incorrectly, please contact us and/or your credit or debit card provider as soon as possible. If you do not tell us on becoming aware of an incorrect or unauthorised transaction we may not be able to help.
Event Cancellation: If Rotary Club Estoi Palace International has to cancel an event a full refund of entry fees will be given unless you instruct us otherwise.

 

Last updated 04 February 2020